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Privacy Policy

Last updated: March 25, 2026 

SiteX ("we", "us", "our") operates the sitexcms.com website and sells the SiteX CMS software. This Privacy Policy explains how we collect, use, and protect your personal information.

1. Information We Collect

1.1 Information You Provide

  • Purchase information - When you buy SiteX CMS, we collect your name, email address, and payment information. Payment processing is handled by Stripe and PayPal; we never store your full credit card number.
  • Contact form - When you use our contact form, we collect your name, email, and message content.
  • Newsletter - If you subscribe to our newsletter, we collect your email address.

1.2 Information Collected Automatically

  • Usage data - We collect anonymous usage data including pages visited, browser type, operating system, and referring URL.
  • Cookies - We use essential cookies for site functionality and optional analytics cookies. See our Cookie Policy for details.
  • IP address - Collected for security, fraud prevention, and rate limiting.

2. How We Use Your Information

  • To process your purchase and deliver the SiteX CMS software
  • To send purchase confirmations and download links
  • To respond to your support requests and contact form messages
  • To send our newsletter (only if you opted in)
  • To improve our website and software
  • To prevent fraud and abuse

3. Data Sharing

We do not sell your personal information. We share data only with:

  • Payment processors - Stripe and PayPal process your payments under their own privacy policies.
  • Service providers - Hosting and email services that help us operate our website, bound by data processing agreements.

4. Data Retention

  • Purchase records - Retained for 7 years for legal/tax obligations.
  • Contact messages - Retained for 2 years, then deleted.
  • Newsletter subscribers - Retained until you unsubscribe.
  • Server logs - Automatically deleted after 90 days.

5. Your Rights

Under GDPR and similar regulations, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your data (right to be forgotten)
  • Restrict processing of your data
  • Export your data in a portable format
  • Withdraw consent at any time

To exercise these rights, contact us at [email protected].

6. Security

We implement appropriate technical and organizational measures to protect your data, including HTTPS encryption, access controls, and regular security reviews.

7. Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect information from children.

8. Changes to This Policy

We may update this policy from time to time. We'll notify you by posting the new policy on this page with an updated "Last updated" date.

9. Contact Us

For privacy-related questions or requests: